Add clients

Create client profiles so every job, note, document, and report stays connected to the right customer.

John Smith ABC Company
Manage clients

Create templates

Choose or build reusable report templates that match the work your business performs.

Work Order Inspection Report
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Capture content

Add recordings, notes, photos, and documents while work is happening or after the visit.

Audio • Photos • Documents • Notes
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Generate reports

Use the captured content to prepare professional reports you can review and share.

AI-assisted reports
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Step 1: Manage clients

Start by organizing the people and companies you serve.

Browse clients

Use the client list as the starting point for customer records and field work.

  • Search clients by name or company.
  • Sort and review client records quickly.
  • Open a client to review details and related work.
Go to my clients
Add or edit clients

Add new clients or update existing ones as your customer information changes.

  • Identity – name, company, and primary contact details
  • Contact – email, phone, and mobile information
  • Location – addresses and service location details
Example: John Smith • ABC Plumbing • john@abc.com • (514) 555-1234
Create new client
Use quick actions

Client records include quick actions for common follow-up tasks.

  • Edit – Keep names, contact details, and addresses current.
  • View interventions – Open the work history connected to the client.
  • Delete – Remove client records when they are no longer needed.
  • Email – Start an email using the saved client address.
  • Call – Call the client directly from their saved phone number.

Step 2: Create templates

Prepare reusable templates so every report follows the same structure.

Create report templates

Templates define the fields AI should fill when generating reports from your captured content.

View report templates
Build your own template

Use the builder to create structured report templates that match your business workflow.

  • Add text, dates, numbers, photos, signatures, and checkboxes.
  • Mark important fields as required.
  • Reorder fields to match your report flow.
  • Preview the report layout before using it.
  • Save templates for repeated field work.
Open builder
Use the template library

Start from a template library when you want a ready-made structure.

Example: HVAC Inspection Report • Plumbing Work Order • Electrical Safety Audit
Browse library
Convert existing forms

Convert an existing form or document into a reusable FieldCherry template.

  • PDF
  • Word (.doc, .docx)
  • Text (.txt)
Convert file

Step 3: Capture work

Capture everything needed to document the job in one place.

Start the work record

Create a work record to keep all captured content, templates, and reports together.

  • Work title – Select a client or create a new one.
  • Work description – Create the work record for the visit or job.
  • Client – Add recordings, notes, photos, or documents.
  • Reference – Attach templates before generating reports.
Example: “Furnace Repair – John Smith – WO-0042”
Start intervention
Capture field content

Add the field content AI will use to prepare reports and summaries.

  • Recordings – Capture voice notes while details are fresh.
  • Photos – Add visual evidence from the job site.
  • Documents – Attach PDFs, forms, and supporting files.
  • Notes – Type observations, recommendations, or follow-up items.
  • Templates – Attach the report templates that should be filled.
Browse your work

Use your work list to find active jobs, drafts, and completed records.

  • View details – Open existing work records.
  • Edit – Filter by status, client, or schedule.
  • Attach report templates – Review captured files and notes.
  • Delete – Continue work where you left off.
Interventions

Step 4: Generate and share reports

Turn captured content into professional reports you can review and deliver.

Generate the report

Generate a report from captured content and the templates attached to the work record.

Example: Example: audio notes + photos + template = draft report.
Review and edit

Check the generated content and make any adjustments required for accuracy.

  • Draft – Review AI-filled fields before sending.
  • Completed – Edit missing or unclear information.

You stay in control of the final document.

Share the result

Export or send finalized reports while keeping a record in FieldCherry.

  • Open PDF – Download PDF reports.
  • Generate PDF – Share reports with clients.
  • Share – Keep reports linked to the work record.
  • Print – Regenerate when new information is added.
  • Download all – Track what has already been sent.
View interventions

Workflow summary

Add clients Go 
Create templates Go 
Capture content Go 
Generate and share Go 

Additional tools

Use these account tools to keep your work organized and personalized.

Dashboard

Use the dashboard to see your work, shortcuts, and next actions in one place.

Go to dashboard
Settings

Customize the way FieldCherry behaves for your account and workflow.

  • Language preferences
  • Light, dark, or automatic theme
  • GPS and mobile workflow options
  • Email and SMS notifications
Open settings
Profile

Update your contact details, profile photo, password, and signature.

View profile
FieldCherry Cherry
AI
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